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  Public Ticket #3637369
Margins
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  • josbeslic started the conversation

    Hi, can you please check and help me with margins and ratio? I would like to have laptop view same/similar to desktop, but margins and ratios are very different in regards to dekstop view, can you pls check and fix?

  • josbeslic replied

    Can you pls reply?

  •  935
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   josbeslic replied privately
  • josbeslic replied

    Did you check?

  • josbeslic replied

    I am really sorry to have this way with you, again 2 days. I have written down issues i need fixed because they are not up tome, I am really trxing to be calm and understanding but this issues are ongoing for 3 months. Again you will write that it was a non working day, or weekend...in the end, reply if I can write specifically what needs, really needs, to be fixed so I can go on with other projects.

  • josbeslic replied

    DESKTOP AND LAPTOP:

    ·        Contact page – we were fixing it cople of times and it is never finsihed – the upper text needs to be in line with the form and in two rows (it always ends up more to the left or to the right). Lower text also need to be in line on the left and the map on the right. It is total chaos depending on the device.

    ·        https://ks-dizajninterijera.com/clanci/   heading on laptop need to look like on desktop

     

    CELLPHONE:

     

    • The photos in masonry view in all sections on https://ks-dizajninterijera.com/projekti/ were much better before, something happened and now there is much empty space between photos in each project

    • Margins must be the same on all services in https://ks-dizajninterijera.com/usluge/

    • Align headings to the left

    • Also with blog articles https://ks-dizajninterijera.com/clanci/ - it is not all aligned, sudenly some articles are not in line

    • why did the map shrink -  try to expand

    • also align the text below and map with all contents

  •  935
    Neuron replied

    Hi,

    I've just improved almost all parts of your site including the ones you asked for, can you please take a look at your site and let me know?

    Feel free to ask for anything you need.

    Kind Regards


  • josbeslic replied

    Hi, what did you improve? I just checked mobile version and see notj+hing. Footer is not balanced, margins on articles different, masonry gallery still with errors? Can you tell me what did you improve, as far as I see, nothing improved

  • josbeslic replied

    Hello, 3 days of waiting. Again, we have had a bunch of writing, asking for help, I really hope you are able to answer and fix issues that are not my fault, theme has serious issues regarding devices view and editing and I am really sorry that you write you fixed the problems when you did not. Last time you fixed my issues - it created 10 new ones. Can we please get serious?

  • josbeslic replied

    Anyone? ANybody? Where did my explanation of problems dissappear?

  •  935
    Neuron replied

    Hi @josbeslic,

    I am very sorry for the late reply, we were not working on the weekend.

    Sorry, but the layouts on the pages you've created seem to not be added correctly, that's why you're having so many responsive issues, I've just tried to fix some others, please take a look at them and let me know if that's alright.

    Can you please also attach any screenshots of the issues, in case I missed them?

    I would suggest you take a look at the following article on how to set responsive layouts for your website.

    - https://docs.neuronthemes.com/article/40-responsive-design

    Feel free to ask for anything you need.

    Kind Regards


  • josbeslic replied

    But where did my explanation go? I did send everything...I will repeat it now...

  • josbeslic replied

    DEKSTOP, LAPTOP AND MOBIEL: PLS ALIGN HEADINGS LEFT

    DESKTOP AND LAPTOP:
    • Footer is not the same on laptop and desktop and not simetric on neither. Pls do something so it is simetric, with same spacing from left to right on al devices. It looks ridicilous how the words are in different places depending on device, and it is not simetric.There should be the sam gap between words..and on mobile last two rows have empty space for no reason

    9592486892.png


    • Left and right page margins on desktop are ok, but on laptop are very much different, they were identical before the changers you made - on all pages
    • Sections on https://ks-dizajninterijera.com/usluge/ are not the same ) https://ks-dizajninterijera.com/hello-world/ and https://ks-dizajninterijera.com/graphic-design-and-architecture-a-collaborative-way/ are not good, need to be like others), they have different text margins (those with bigger left and right  margins are much better) - so the text and margins are the same

    • Contact page – we were fixing it cople of times and it is never finsihed – the upper text needs to be in line with the form and in two rows (it always ends up more to the left or to the right). Lower text also need to be in line on the left and the map on the right. It is total chaos depending on the device.
    https://ks-dizajninterijera.com/clanci/   heading on laptop need to look like on desktop

    CELLPHONE:

    * The photos in masonry view in all sections on https://ks-dizajninterijera.com/projekti/ were much better before, something happened and now there is much empty space between photos in each project - stil lempty spaces
    * Margins must be the same on all services in https://ks-dizajninterijera.com/usluge/ - pls check, text look very different
    * Align headings to the left
    * also align the text below and map with all contents

  • josbeslic replied

    ????

    2 days ago? And this is normal for you, waiting for reply for three days, do something little, then again wait for 3 days...I am asking you to fix the problems

  •  935
    Neuron replied

    Hi,

    Desktop & Laptop

    1) As for the footer, I've just reduced the space between contact info, if you want to remove it completely, you can do it by going to the footer template > Icon List widget > Style tab > space between option.

    - https://prnt.sc/fHzQaxxdUExk

    2) I've just improved some margins of the pages, can you please check them?

    3) You can edit the padding of the post content by going to the Post widget > Style tab > Box > Content Padding.

    - https://prnt.sc/gOt8fx_WbL8F

    4) Please check the Contact page now, hope this time it is what you've asked for.

    - https://prnt.sc/odYKkGXxxYYl

    5) This is how the heading is displayed on the laptop on the Clanci page, can you please take a look at the attached screenshot?

    - https://prnt.sc/PB5qTj_5HL8f

    Mobile

    1) I've just fixed it, please check your masonry layouts now.

    - https://prnt.sc/08I581S8F-SM

    2) You can edit the padding of the post content by going to the Post widget > Style tab > Box > Content Padding.

    - https://prnt.sc/gOt8fx_WbL8F

    3) As for these issues:  "Align headings to the left * also align the text below and map with all contents", please let me know on which page you're having the issues.

    I kindly ask you to review the issues, and if there's anything missing, please attach the URL of the issue, but also a screenshot of it, so it is easier for us to locate and fix the issue.

    Feel free to ask for anything you need.
    Kind Regards


  • josbeslic replied

    1. I didn't want to change the span, last two lines arent aligned to the left as the top part of the footer – it looks as if there is one empty space, then text starts

    8337253759.png

    2. I am sorry, I wasn't clear, I didn't ask for that, I am saying that each of the sections (links below), when you open them do not have the same margins from tekst to the edge – please make them identical (margins), let all of them be as the first link (difference especially visible on mobile), look at the 2 screenshots and hopefully you will see difference:

    1070020491.png
    4896720343.png

    https://ks-dizajninterijera.com/prostor-ispod-stepenica-skriva-mnogo-mogucnosti/

    https://ks-dizajninterijera.com/moc-detalja-u-dizajnu-interijera/

    https://ks-dizajninterijera.com/hello-world/

    https://ks-dizajninterijera.com/graphic-design-and-architecture-a-collaborative-way-2/

    https://ks-dizajninterijera.com/graphic-design-and-architecture-a-collaborative-way/

  • josbeslic replied

    And?

  •  935
    Neuron replied

    Hi,

    1) I've just fixed the footer please take a look at it.

    Here's a screenshot: https://prnt.sc/lMKEN2bywEv0

    2) I've also improved the margins, can you please take a look at them and let me know if they still need to be improved?

    Feel free to ask for anything you need.

    Kind Regards


  • josbeslic replied

    Margins are still very different, what did you change?

    6508211116.png
    3319980182.png

  •  935
    Neuron replied

    Hi,

    It's probably a cache issue as I've already fixed the margins, so I've just cleared the cache of your site, please clear the cache of your browser also and check it.

    - https://prnt.sc/cfTxUg5b0o7k

    Feel free to ask for anything you need.

    Kind Regards


  • josbeslic replied

    Ok, hopefully that is it...thank you

  •  935
    Neuron replied

    Please let me know about anything.

    Kind Regards


  • josbeslic replied

    Hello, yes, many of the problems aren't solved, and as I pointed earlier - your layout for editing doesn't show the real situation of the webpage, especially as it differs from smaller to bigger laptops. Now, I have a total mess.

    1. Look at the difference on 2 laptops foor same pages, please fix this:

    this is good:

    3836145612.png
    9021128377.png

    This is bad:

    3631863490.png

    2. Again, different on 2 laptops:

    This is good:

    4396712507.png

    this is bad:

    3909859878.png

    3. And, on all of this pages, titles are not on the same margin from the text below, i didn't change that, they all need to be the same, especially visible on  mobile


  •  935
    Neuron replied

    Hi,

    I've just fixed these issues, can you please take a look at your site now?

    Feel free to ask for anything you need.

    Kind Regards


  • josbeslic replied

    Mobile margins, still the issue, look at the difference with margins left and right, also with title from header distance (this is an issue on all views - some posts have the title in editor, some not and I do not know why...I just want all 5 titles to look the same on all devices - same distances from top and text/or image, and all text to have same margins from borders). Also, on contact, text on smaller laptops still breaks

    3812006037.png
    8792727265.png
  • josbeslic replied

    4 days ago, come on man, seriously why do you offer a theme and theme support. I am ahving problems because theme has serious bugs and you answer 1 time per week, it is non professional and annoying. 

  •  935
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    I've just fixed these issues, can you please take a look at your site now?

    Feel free to ask for anything you need.

    Kind Regards


  • josbeslic replied

    Did you do all of this

    Mobile margins, still the issue, look at the difference with margins left and right, also with title from header distance (this is an issue on all views - some posts have the title in editor, some not and I do not know why...I just want all 5 titles to look the same on all devices - same distances from top and text/or image, and all text to have same margins from borders). Also, on contact, text on smaller laptops still breaks


  • josbeslic replied

    Yes, usually weekend last for 5 days, then one answer and gone for another week

  •  935
    Neuron replied

    Hi @josbeslic,

    I've just made some changes once again to your posts, can you please take a look at them now and let me know if there's everything alright,

    .If they still don't look good for you, please send us a screenshot of the issue.

    Feel free to ask for anything you need.

    Kind Regards


  • josbeslic replied

    Hi, on the contact page, can you pls make the text be in two rows (as in desktop view), on smaller screens and mobile view it looks like this and it is not good (screenshot attachment)

    Attached files:  Screenshot_20240528_221243_Chrome.jpg

  •  935
    Neuron replied

    Hi @josbeslic,

    I've just fixed the issue by reducing the font size of the text, can you please take a look at it?

    - https://prnt.sc/ZdpydeguY6Tu

    Feel free to ask for anything you need.

    Kind Regards


  • josbeslic replied

    That is great...hope it is like that on all devices, on mine is still like before

  •  935
    Neuron replied

    Can we reduce the font-size a bit more, does it bother you to do that?


  • josbeslic replied

    Do it, just make it ok

  •  935
    Neuron replied

    I've just set the font size to 14px, can you please take a look at it now?

    Please make sure to clear the cache of the website and browser before checking it.

    Feel free to ask for anything you need.

    Kind Regards


  • josbeslic replied

    It is great...thanks!

  •  935
    Neuron replied

    You're welcome anytime, feel free to ask for anything you need.

    Kind Regards