this is a 'combined' ticket, as this problem currently happens across both Neuron-installs I am currently working with. One 'older' Kaon template and another recent install of Conlectio (which I do for a customer).
In both cases I have an imported / synchronized Neuron element library for standard templates. In both cases when I try to insert a chosen element, what is inserted is some duplicate of the already existing content of the page.
I am using the most recent Neuron-plugin, and in one case the current Elementor version (3.20), and in the other a slightly older one (3.18).
I´d really need this to work, as the template library is 50% of the reason I chose Neuron in the first place.
hello,
this is a 'combined' ticket, as this problem currently happens across both Neuron-installs I am currently working with. One 'older' Kaon template and another recent install of Conlectio (which I do for a customer).
In both cases I have an imported / synchronized Neuron element library for standard templates. In both cases when I try to insert a chosen element, what is inserted is some duplicate of the already existing content of the page.
I am using the most recent Neuron-plugin, and in one case the current Elementor version (3.20), and in the other a slightly older one (3.18).
I´d really need this to work, as the template library is 50% of the reason I chose Neuron in the first place.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
If there’s anything to whitelist from your host, can you please check to whitelist the neuronthemes.com domain, we host the library here:
Feel free to ask for anything you need.
Kind Regards