Okay
  Public Ticket #3626089
Plugin problems
Closed

Comments

  • Luna started the conversation
    April 11, 2024 at 2:33pm

    Good morning. i have a problem, i can't activate plugins (i can install them). this is what ch eappears when i try to activate them:

    Fatal error: Uncaught Error: Class 'WP_Plugin_Dependencies' not found in /home/mhd-01/www.lunatot.it/htdocs/root/wp-admin/includes/plugin.php:1202
    Stack trace:
    #0 /home/mhd-01/www.lunatot.it/htdocs/root/wp-admin/includes/plugin.php(659): validate_plugin_requirements()
    #1 /home/mhd-01/www.lunatot.it/htdocs/root/wp-content/themes/bifrost/includes/tgm/class-tgm-plugin-activation.php(1042): activate_plugin()
    #2 /home/mhd-01/www.lunatot.it/htdocs/root/wp-content/themes/bifrost/includes/tgm/class-tgm-plugin-activation.php(923): TGM_Plugin_Activation->activate_single_plugin()
    #3 /home/mhd-01/www.lunatot.it/htdocs/root/wp-content/themes/bifrost/includes/tgm/class-tgm-plugin-activation.php(743): TGM_Plugin_Activation->do_plugin_install()
    #4 /home/mhd-01/www.lunatot.it/htdocs/root/wp-includes/class-wp-hook.php(324): TGM_Plugin_Activation->install_plugins_page()
    #5 /home/mhd-01/www.lunatot.it/htdocs/root/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #6 /home/mhd-01/www.lunatot.it/htdocs/root/wp-includes/plugin.php(517 in /home/mhd-01/www.lunatot.it/htdocs/root/wp-admin/includes/plugin.php on line 1202

  •  933
    Neuron replied
    April 11, 2024 at 9:55pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Luna replied privately
  •   Luna replied privately
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  •   Luna replied privately
  •  933
    Neuron replied
    April 17, 2024 at 1:40pm

    Hi,

    I've just fixed the issue by updating WordPress to the latest version (6.5.2) as you were using the 4.3 version of WordPress.

    Please make sure that always you use the latest versions of the theme/plugins and WordPress.

    Feel free to ask for anything you need.

    Kind Regards


  •   Luna replied privately
  •   Neuron replied privately
  •   Luna replied privately
  •  933
    Neuron replied
    April 17, 2024 at 3:32pm

    Hi Luna,

    These errors show that the product failed to be imported and that's because you haven't installed the WooCommerce plugin, so if you're not going to have a Shop on your site, you can ignore the error.

    Feel free to ask for anything you need.

    Kind Regards


  •   Luna replied privately
  •  933
    Neuron replied
    April 17, 2024 at 3:51pm

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes