We’re migrating to our new support system at https://support.neuronthemes.com/ please create an account and submit all new support tickets there to ensure faster and more efficient assistance.
Thank you, I could install and activate Neuron Builder plugin now. I'll continue working in the demo import. I'll let you know if I run into any new issue.
I am installing everything at first, and when I activate neuron-builder plugin the website crashes down. How can I fix this?
I wasn't able to import any content yet.
Hi Mariana,
I can't reach your login page, it keeps redirecting me to the 404 page.
- https://ibb.co/MNpZWDD
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards
Thank you, I could install and activate Neuron Builder plugin now. I'll continue working in the demo import.
I'll let you know if I run into any new issue.
Best regards!
Mariana
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes