I am very sorry for the late reply, we were not working on the weekend.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Please take a look at the following article on how to set up the Maintenance Mode page. I apologize if you had a custom login page which I didn't save before the site reset, but I asked you if you have anything you want to save.
About the import, it's not that I did anything special, I just tried to import the demo by going to Appearance > Import Demo Data and everything went as expected.
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Hello,
I can't install the demo content. I have an error message.
Thanks for your answer
Attached files: Sans-titre---1.jpg
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
Can you please also attach the URL of your site so I can log into your site and check the issue?
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Feel free to ask for anything you need.
Kind Regards
Hi,
I've just reset your site and re-imported the demo data, can you please take a look at your site now?
Feel free to ask for anything you need.
Kind Regards
Hi,
Please take a look at the following article on how to set up the Maintenance Mode page. I apologize if you had a custom login page which I didn't save before the site reset, but I asked you if you have anything you want to save.
- https://www.seedprod.com/how-to-put-wordpress-in-maintenance-mode/
About the import, it's not that I did anything special, I just tried to import the demo by going to Appearance > Import Demo Data and everything went as expected.
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes