Hello, I need your help to solve this problem, I can't install the Otivar theme, a message appears (Incompatible Archive.) when I click install, please help me solve this immediately. Thank You
Hi, good news, this problem is resolved. but I found a new problem, the main home display on my smartphone had a bug, I could swipe to the side and see an empty area. help you help me to justify this
Hi, The previous problem occurred again, on the mobile display homepage I saw that there was an empty space when I swiped it. Please respond quickly in responding to questions, I have a responsibility to my clients
Hello, I need your help to solve this problem, I can't install the Otivar theme, a message appears (Incompatible Archive.) when I click install, please help me solve this immediately. Thank You
Attached files: Screenshot 2024-03-17 at 19.11.41.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi, good news, this problem is resolved. but I found a new problem, the main home display on my smartphone had a bug, I could swipe to the side and see an empty area. help you help me to justify this
Hi,
Can you please try to add the following CSS at Elementor's editor > Site Settings > Custom CSS, and let me know if that solves the issue?
/* Carousel Visible */ .swiper-slide-visible, body:not(.elementor-editor-active) .h-neuron-animation--wow:not(.active) { opacity: 1 !important; } @media (max-width: 1279px) { .neuron-slides-wrapper { overflow: hidden !important; } }Feel free to ask for anything you need.
Kind Regards
this works, thank you!
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Oke Thank U for your kindness
Hi, The previous problem occurred again, on the mobile display homepage I saw that there was an empty space when I swiped it. Please respond quickly in responding to questions, I have a responsibility to my clients
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
the problem solve. I try by my self because you very slowly. Can you tell me how to create new portfolio with the same template?
Hi,
1) Please take a look at the following video tutorial on how to edit the portfolio items.
- Video tutorial.
2) Can you please check the article below, also make sure that you're connected to the library.
- https://elementor.com/help/the-template-library-is-empty/
Feel free to ask for anything you need.
Kind Regards