Okay
  Public Ticket #3606961
Uploaded the theme but it does not look like the demo.
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Comments

  • elurbanstyle started the conversation

    My site is not live. I first was using a template that was free and it saved those items. I was hoping the to upload the theme and for my site to automatically look like "Main Home"

  •  933
    Neuron replied

    Hi,

    After you install the theme, you should also install its required plugins, you can do it by running the theme wizard, or installing them by going to Dashboard > Appearance > Install Plugins.

    After you install and activate the theme plugins, you need to activate Neuro Builder's license by going to Dashboard > Neuron > License.

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    After that, you can import the Otello theme demo pages by going to Dashboard > Neuron > Demo Importer.

    Feel free to ask for anything you need.

    Kind Regards



  • elurbanstyle replied

    I watched the video but did not receive the confirmation "Status: active" when I created an API key

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards