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  Public Ticket #3605887
Demo content is not displayed correctly
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Comments

  • AU76 started the conversation

    Hello! I bought the theme and installed it, including demo content. But there are no images and on the computer the content is shifted to the side menu.

  •  869
    Neuron replied

    Hi,

    We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.

    Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.

    Feel free to ask for anything you need.

    Kind Regards


  • AU76 replied

    But you didn't answer the second question.

    Demo content one-page (Studio Agency) - slides to the left under the side menu.

    How to solve this. Thank you.

    Attached files:  Screenshot 2024-03-14 091339.png
      Screenshot 2024-03-14 091551.png

  •  869
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   AU76 replied privately
  •   Neuron replied privately
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  •  869
    Neuron replied

    Hi,

    I still can't reach it, can you please take a look at it?

    - https://ibb.co/S6Lc3c2

    I can reach your site but not the login page.

    Feel free to ask for anything you need.

    Kind Regards


  •   AU76 replied privately
  •   Neuron replied privately
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  •  869
    Neuron replied

    Hi,

    Can you please try to add the following CSS code at Appearance > Customize > Additional CSS, and let me know if that fixes the issue?

    .page-id-21557 .l-main-wrapper {
        padding-left: 27.9166666667rem;
    }

    Feel free to ask for anything you need.

    Kind Regards


  •   AU76 replied privately
  •  869
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes