Hi,

Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

Feel free to ask for anything you need.

Kind Regards

Hi,

I can't reach your site, can you please take a look at it?

- https://ibb.co/K9Wy2y8

Feel free to ask for anything you need.

Kind Regards

Hi,

PHP Recommendations

Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

If you have already set the settings above, please check the version of the Neuron Builder plugin you have, make sure you're running the latest one which is version 1.0.8.3

I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

- https://neuronthemes.com/api/plugins/neuron-builder.zip

Feel free to ask for anything you need.

Kind Regards