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  Public Ticket #3601841
Elementor doesn't work
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Comments

  • budimir_knezevic started the conversation
    March 8, 2024 at 10:34am

    I installed the new version of the Torfa theme (1.1.6) and the Neuron Core plugin (1.0.1) on a WordPress environment (6.4.3) with Elementor (3.19.4) and when the Neuron Core plugin is activated, Elementor stops working ie. loads constantly and cannot be used. I am sending a picture in the attachment

    Attached files:  trouble.PNG

  •  933
    Neuron replied
    March 8, 2024 at 12:00pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   budimir_knezevic replied privately
  • budimir_knezevic replied
    March 9, 2024 at 9:05am

    Hi, 

    did you check what is the problem?

  •   Neuron replied privately
  •   budimir_knezevic replied privately
  •  933
    Neuron replied
    March 11, 2024 at 11:25am

    Hi,

    I've just updated the Neuron Core plugin to the latest version (1.0.2), and the issue is gone, can you please take a look at your site now?

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes