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  Public Ticket #3594126
​Download failed. cURL error 60: SSL certificate problem: self signed certificate when installing Neuron Builder
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  • Swaip started the conversation

    Hi,

    I get this error: "Download failed. cURL error 60: SSL certificate problem: self signed certificate" when trying to install Neuron Builder plugin. In theme setup this error is not even notified, but when in plugins I get the warning. 

    It might be an issue with a local https install, but is there any way I can retrieve the plugin from an external .zip ?

    NOTE: Same happens with Revolution slider plugin. Elementor, on the other hand, installed correctly.

    Thanks in advance

    Attached files:  Screenshot 2024-02-27 174750.png

  • Swaip replied

    Solved by following the link to the local .zip files, downloading them to Downloads and extracting them to the plugins folder.

    Worth taking a look at it though because not evident for any user, and might be difficult for less experienced user to install them like this.

    I am using latest version of Flywheel Local on a Windows 11 environment.

  •  933
    Neuron replied

    Hi Swaip,

    We're sorry that you had to do all that work yourself, but also very glad to know that you found a solution.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Archzilla Theme.

    If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards