Okay
  Public Ticket #3589965
i cant download the demo
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Comments

  • merima started the conversation
    February 21, 2024 at 9:01pm

    when i go to use the demo Sleane it just never goes through. I've tried to test out the other themes and had no luck. 
    I've tried trouble shooting. 
    for some reason my neuron license page looks like this, so maybe that has something to do with it. 
    let me know. thank you 

    Attached files:  Screen Shot 2024-02-21 at 4.00.32 PM.png

  •  933
    Neuron replied
    February 21, 2024 at 9:18pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   merima replied privately
  •  933
    Neuron replied
    February 21, 2024 at 10:39pm

    Hi,

    PHP Recommendations

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards