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  Public Ticket #3588044
Failure in demos
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Comments

  • camilasalinas199911 started the conversation

    Good morning,

    When installing the new update of the .zip plugin that you shared with us and activating the token, it is not possible to view the demos to be able to use the theme and templates. 

    We need support to be able to use the product.

    We look forward to hearing from you soon.

  •  933
    Neuron replied

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • camilasalinas199911 replied

    That's what was done from the beginning, following the tutorial to the letter, and it didn't work.

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards