Hello, the hamburger menu will not work on mobile. After contacting Elementor support they instructed me to download the latest version of Neuron Core to 1.2.0 and the latest version of the Arkhitekton Theme to 1.3.2 to solve the issue.
1. How do I download and install the latest versions? (I have the latest version of the Envato market plugin installed)
2. Will this fix the issue with the hamburger menu on mobile?
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
No there's no need to purchase a new license, you can create a user for me with the following email: [email protected], and I'll take a look at the issue.
Hello, the hamburger menu will not work on mobile. After contacting Elementor support they instructed me to download the latest version of Neuron Core to 1.2.0 and the latest version of the Arkhitekton Theme to 1.3.2 to solve the issue.
1. How do I download and install the latest versions? (I have the latest version of the Envato market plugin installed)
2. Will this fix the issue with the hamburger menu on mobile?
Hi,
Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
Thank you. I am not given the option to update the theme.
I have the latest Envato Market plugin installed and created a new API token.
I've tested the API connection and the "OAuth Personal Token has been verified"
I am still at version 1.3.1 of Arkitechton and 1.2.9 of Neuron Core.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
(i'm happy to purchase a new license if that is required)
Hi,
No there's no need to purchase a new license, you can create a user for me with the following email: [email protected], and I'll take a look at the issue.
Feel free to ask for anything you need.
Kind Regards
Thank you. I've added you as a user.
Hi,
I've just updated the Neuron Core to the latest version 1.3, and now the mobile menu works alright, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards
Hello, sorry for the delayed reply, I've been out with the flu.
Thanks for looking into this, has the Theme also been updated?
The mobile menu still won't expand on a mobile device.
Hi,
I've just checked your site and the mobile menu is working as expected, can you confirm?
- https://ibb.co/wrCBXPg
The theme is fully compatible with the Elementor Pro plugin, so if you face any errors, please let us know.
Feel free to ask for anything you need.
Kind Regards
Works perfectly, thanks so much!
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes