Okay
  Public Ticket #3571202
Need Refund
Closed

Comments

  • Patrick started the conversation

    Good afternoon,

    I have really love the look of this theme, but it is impossible to use. I have used Wordpress throughout the years, and this has been the most difficult one I have ever installed. There are too many plugins that don't always work together correctly. One Click Demo is also placing Portfolio Pages in the Pages section – not the Portfolio Section.

    At this point, I would like to request a refund. I have wasted too much time with this theme and I need to go another route.

    Thank you.

  •  933
    Neuron replied

    Hi,

    We're so sorry for your experience with our Bifrost theme, we would love to help you solve all the issues you're facing with the theme, however,, If you have already decided not to use the Bifrost theme, we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards