Hi,

Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

Feel free to ask for anything you need.

Kind Regards

Hi,

I've just fixed the issue by installing a fresh copy of the Neuron Builder plugin, can you please proceed now with the license activation?

Can you please take a look at the following video tutorial on how to activate the License?

Video tutorial.

Feel free to ask for anything you need.

Kind Regards

Hi,

Have you managed to activate the license, is there anything else that you need help with?

We also saw that you've left a one-star review on ThemeForest, and would kindly ask you if you could improve it to five-star as your issue was solved in a matter of minutes, as the one-star rating is harming the product.

Feel free to ask for anything you need.

Kind Regards

Hi,

I see that you've already imported the demo data, and the Clean Store demo page is imported as well, can you please take a look at it?

- https://terraalove.com/temp/clean-store/

Feel free to ask for anything you need.

Kind Regards

Hi,

I am very sorry for the late reply, we were not working on the weekend.

Can you please provide me with your wp-admin, I will have a quick look to see what's going on, the last admin you shared with me isn't working anymore.

Feel free to ask for anything you need.

Kind Regards

Hi,

The wp-admin still doesn't work, can you please take a look at it?

- https://prnt.sc/lhf7zuGrQRN-

Feel free to ask for anything you need.

Kind Regards

Hi @DEEPAK,

Can you please take a look at the following article on how to change the VAT to GST?

- https://wordpress.org/support/topic/change-vat-text-in-invoice/

Feel free to ask for anything you need.

Kind Regards

Hi,

I'm sorry for the late reply, somehow we missed your ticket.

Can you please take a look at the following article on how to change it via a plugin?

- https://wordpress.org/support/topic/unable-to-replace-vat-by-gst-in-cart-and-checkout-page/

Feel free to ask for anything you need.

Kind Regards

Hi,

1) You can change the hero image of the homepage by going to the Style tab of the section > Background.

- https://ibb.co/x3SLX33 

2) You can change the Learn More button by going to edit the hero of the homepage with Elementor's editor, it's just like changing any other button in the theme.

- https://ibb.co/JKPSvdD

3) The hero of the homepage is a static hero, so it's not a slider, but you can add a slideshow of images by going to the style tab of the section > Background.

- https://ibb.co/Btrh48r

4) I've just added the same logo for mobile as in the desktop.

You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Lilium Theme.

Feel free to ask for anything you need.

Kind Regards

Hi,

I've just fixed the issue by adding some CSS to the Product widget and setting the image size to contain.

.m-neuron-post__thumbnail--link img {
    object-fit: contain;
}

We noticed that you have given our theme a one-star rating on ThemeForest. We wanted to reach out and kindly ask if you would consider revising your rating to 5 stars.

Our support team has been dedicated to efficiently addressing all the issues you've encountered. However, we respect your decision entirely, and we understand that it ultimately rests with you.

Feel free to ask for anything you need.

Kind Regards

Hi,

1) I've just fixed it, can you please take a look at it, I've made sure it's fixed in the entire site now.

2) I've just fixed it by increasing the width of the column that holds the menu.

- https://prnt.sc/ARiyng1YjcKM

Feel free to ask for anything you need.

Kind Regards

Hi,

Please make sure to clear the cache of your site and browser, because as I said before I already fixed this issue:

- https://ibb.co/s3xB43B

Feel free to ask for anything you need.

Kind Regards

Hi,

I've just checked your site header, and it has just a menu for the desktop version.

- https://ibb.co/YdCdSG0

Can you please take a look at the following article on how to create a header template?

- https://docs.neuronthemes.com/article/143-how-to-create-a-header

About the Product images, can you please check them again, they're displaying all right on my screen.

- https://ibb.co/pQBRKF5

Feel free to ask for anything you need.

Kind Regards

Hi,

Very glad to know, that's how i managed to fix it before.

You are welcome anytime, feel free to ask for anything you need

If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

Feel free to ask for anything you need.

Kind Regards

Hi Deepak,

I've just fixed the issues by adding the following CSS at the Elementor's editor > Site Settings > Custom CSS, can you please take a look at your site now?

/* Carousel Visible */
.swiper-slide-visible,
body:not(.elementor-editor-active) .h-neuron-animation--wow:not(.active) {
    opacity: 1 !important;
}
@media (max-width: 1279px) {
    .neuron-slides-wrapper {
        overflow: hidden !important;
    }   
}

We wanted to ask you if you could improve the rating on the item in ThemeForest as it's really harming the products, I think that the rate is unfair as all of your issues have been solved, however, it's your decision and we totally understand you.

Feel free to ask for anything you need.

Kind Regards