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  Public Ticket #3566296
Neuron Builder & Child Pages
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  • gavinmccourtdesign started the conversation

    Hi, I just purchased the theme on themeforest and it looks great. However, after installing the theme, it appears the neuron builder wizard doesn't load and I'm not sure how to install the child pages so I can set up my about us page, contact and so on. Could you advise on why it's not loading? 

    I manually imported the plugins it requires but the Neuron one, although it says it's installed and active, isn't on the bar at the left hand side when on my control panel. 

    Any advice is much welcomed!

    Thanks

    Gavin

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   gavinmccourtdesign replied privately
  •  933
    Neuron replied

    Hi Gavin,

    The Bifrost theme uses the Neuron Core plugin and not Neuron Builder, such that's why you're not seeing the Neuron on the Dashboard, as the Neuron Core plugin with the Bifrost theme works on another way, in the Bifrost theme, the theme options are at Dashboard > Appearance > Customize.

    And, after you install all the required plugins (they can be found at Appearance > Install Plugins), you can import the demo data, you can do it by going to Dashboard > Appearance > Import Demo Data.

    https://ibb.co/R4fq9ct

    For more, you can check the documentation of the Bifrost theme, where you can find anything you'll need to know to work with the theme.

    https://neuronthemes.com/documentation/bifrost

    Feel free to ask for anything you need.

    Kind Regards


  •   gavinmccourtdesign replied privately
  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes