When creating a new page, for some reason i'm not able to add the existing themed pages into it e.g. 'About me' page to the new page. All the different themed pages are showing up in my 'Pages' section but not in the template section so when adding a new section in my new page I can only add the elements that are currently there such as the 404 page, but not the layouts that were advertised in the theme such as the image carousels. I hope this makes sense...
Will I need to edit the existing themed pages of Floona to get the desired layout or is there another way I can go about this? I'm not sure I want to do this because if I accidentally delete an element on the page and save it then I won't be able to undo this change. But also it seems like there's no way of duplicating the pages?
I'm really having trouble understanding how to apply this theme in Wordpress, please help me! Thank you.
When you install the Floona theme and import the demo data, you can find all the Floona demo pages by going to Dashboard > Pages, and not in the templates library, if you want to save them as templates and appear when you add new sections, you need to go to edit the pages with Elementor, at the bottom of the page you'll see a button that allows you to save them and then apply them to the page.
But there's no need to do that as you're going to waste time with it, if you want to duplicate a page/post or something from your dashboard, you can do it with the following plugin.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Floona Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
I'm having trouble with the theme in general also because I think the theme isn't compatible with the version of wordpress i'm using- currently version 6.4.2. Do you have an update for the theme that works with this version of wordpress?
I've reinstalled the older version of wordpress now to be compatible but i've seemed to have lost all the content in the 'blocks' section, how can I get it back?
Yes, with the wp-admin I meant the login credentials (username and password), you can also create a user for me with the following email: [email protected]
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
I've just reset your site and re-imported the demo data, can you please take a look at your site now?
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Floona Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
However I still noticed that the Block section is still blank. I think this is because the neuron builder is not compatible with elementor? When I disable the neuron plugin, the block section starts working again. Can you help me with this?
Neuron themes is secure on my hosting platform and is already whitelisted. It seems like the neuron plugin is directly interfering with Elementor. When I deactivate the Neuron plugin, Elementor starts working perfectly again. Could it be the updated version of Elementor isn't compatible with Neuron?
We’ve done research to see why this is happening, the only issue(solution) that we came to the conclusion was that your hosting somehow was preventing the requests to our server.
We use Cloudflare, I don’t know if providing an IP would help you in this case.
Thanks I will talk to the host again to try to resolve the issue.
I'm currently facing another problem with the floating portfolio and metro home gallery templates... I'm trying to include a portfolio section in the gallery but my category images are not showing up? And for some reason under the Metro tab, the portfolio items from the theme demo is still there (even though I deleted them) and i'm unable to reset it? The categories work for the full slider page but not these two. Can you help me figure this out please?
I've just checked these pages, and at the exclude options of the Post widget, I saw that there was an offset of 10 posts set, it means that it will skip the first 10 posts, and as you didn't have many posts attached to these categories, no posts were displayed.
Hi there,
When creating a new page, for some reason i'm not able to add the existing themed pages into it e.g. 'About me' page to the new page. All the different themed pages are showing up in my 'Pages' section but not in the template section so when adding a new section in my new page I can only add the elements that are currently there such as the 404 page, but not the layouts that were advertised in the theme such as the image carousels. I hope this makes sense...
Will I need to edit the existing themed pages of Floona to get the desired layout or is there another way I can go about this? I'm not sure I want to do this because if I accidentally delete an element on the page and save it then I won't be able to undo this change. But also it seems like there's no way of duplicating the pages?
I'm really having trouble understanding how to apply this theme in Wordpress, please help me! Thank you.
Attached files: Screen Shot 2024-01-16 at 4.33.14 PM.png
Screen Shot 2024-01-16 at 4.33.31 PM.png
Screen Shot 2024-01-16 at 4.34.13 PM.png
Screen Shot 2024-01-16 at 4.39.34 PM.png
Hi Jacy,
When you install the Floona theme and import the demo data, you can find all the Floona demo pages by going to Dashboard > Pages, and not in the templates library, if you want to save them as templates and appear when you add new sections, you need to go to edit the pages with Elementor, at the bottom of the page you'll see a button that allows you to save them and then apply them to the page.
But there's no need to do that as you're going to waste time with it, if you want to duplicate a page/post or something from your dashboard, you can do it with the following plugin.
- https://wordpress.org/plugins/duplicate-post/
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Floona Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Feel free to ask for anything you need.
Kind Regards
Thanks for your quick reply. I understand!
I'm having trouble with the theme in general also because I think the theme isn't compatible with the version of wordpress i'm using- currently version 6.4.2. Do you have an update for the theme that works with this version of wordpress?
I've reinstalled the older version of wordpress now to be compatible but i've seemed to have lost all the content in the 'blocks' section, how can I get it back?
Attached files: Screen Shot 2024-01-17 at 2.56.03 PM.png
Also most of the demo pages are now coming up blank with no images or layouts...
Attached files: Screen Shot 2024-01-17 at 3.02.48 PM.png
Screen Shot 2024-01-17 at 3.03.24 PM.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi Jacy,
Yes, with the wp-admin I meant the login credentials (username and password), you can also create a user for me with the following email: [email protected]
Feel free to ask for anything you need.
Kind Regards
Hi Jacy,
Can you please give me access as administrator, as I can't reach anything from your dashboard?
- https://ibb.co/MfTXCJ5
Feel free to ask for anything you need.
Kind Regards
done
Hi,
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Feel free to ask for anything you need.
Kind Regards
Hi,
Okay, thank you for the help! You can reset it, I don't need any pages kept.
Thanks!
Hi Jacy,
I've just reset your site and re-imported the demo data, can you please take a look at your site now?
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Floona Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Feel free to ask for anything you need.
Kind Regards
Hi there,
Thank you so much!
However I still noticed that the Block section is still blank. I think this is because the neuron builder is not compatible with elementor? When I disable the neuron plugin, the block section starts working again. Can you help me with this?
Hi,
If there’s anything to whitelist from your host, can you please check to whitelist the neuronthemes.com domain, we host the library here:
Feel free to ask for anything you need.
Kind Regards
Hi,
Neuron themes is secure on my hosting platform and is already whitelisted. It seems like the neuron plugin is directly interfering with Elementor. When I deactivate the Neuron plugin, Elementor starts working perfectly again. Could it be the updated version of Elementor isn't compatible with Neuron?
Hi,
We’ve done research to see why this is happening, the only issue(solution) that we came to the conclusion was that your hosting somehow was preventing the requests to our server.
We use Cloudflare, I don’t know if providing an IP would help you in this case.
Whitelist:
- neuronthemes.com
- www.neuronthemes.com
- 18.195.58.132
Feel free to ask for anything that you need.
Kind Regards,
NeuronThemes
Thanks I will talk to the host again to try to resolve the issue.
I'm currently facing another problem with the floating portfolio and metro home gallery templates... I'm trying to include a portfolio section in the gallery but my category images are not showing up? And for some reason under the Metro tab, the portfolio items from the theme demo is still there (even though I deleted them) and i'm unable to reset it? The categories work for the full slider page but not these two. Can you help me figure this out please?
Attached files: Screen Shot 2024-01-23 at 9.45.48 PM.png
Screen Shot 2024-01-23 at 9.45.22 PM.png
Hi Jacy,
Can you please share the URL of that page, I'm trying to find it on your site but I can't.
Feel free to ask for anything you need.
Kind Regards
Hi there,
Yes, it is these two pages:
http://jacystorfer.com/portfolio/photography-home/
http://jacystorfer.com/portfolio/editorial/ (It is meant to display the 'Editorial Sub-Category' Portfolio Category but it doesn't)
Thanks!
Hi Jacy,
I've just checked these pages, and at the exclude options of the Post widget, I saw that there was an offset of 10 posts set, it means that it will skip the first 10 posts, and as you didn't have many posts attached to these categories, no posts were displayed.
https://ibb.co/LtD8ySv
Feel free to ask for anything you need.
Kind Regards