After you install the theme, you need to install it's required plugins, you can find the plugins by going to Dashboard > Appearance > Install Plugins, so basically, the plugins are Neuron Builder, Elementor, and WooCommerce, then you need to activate all the three plugins, and the Neuron will be visible on the Dashboard.
If you can't find the plugins, can you please provide me with your wp-admin, I will have a quick look to see what's going on.
First I installed the Custom PHP Plugin to improve your site's PHP Settings, you can view it by going to Dashboard > Tools > Custom PHP Settings.
Then I imported the demo data by going to Dashboard > Neuron > Demo Importer and imported the demo data, and I set the Compact Post as the homepage by going to Dashboard > Settings > Reading > Homepage.
Feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Your theme is not working properly! I want my money back. You install the demo but everything is moved, I deleted it, I'm trying to reinstall it again and I can't install the demo again, what's the point?
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
We don't have this neuron tab/plugin at all. that's the problem. Unfortunately the video doesn't help me.
After I installed the theme installer, there seems to be no neuron tab for me
After you install the theme, you need to install it's required plugins, you can find the plugins by going to Dashboard > Appearance > Install Plugins, so basically, the plugins are Neuron Builder, Elementor, and WooCommerce, then you need to activate all the three plugins, and the Neuron will be visible on the Dashboard.
If you can't find the plugins, can you please provide me with your wp-admin, I will have a quick look to see what's going on.
I see only the plugins elementor and woocommerce
I've just installed the Neuron Builder plugin on your site, can you watch now the video tutorial on how to activate the license?
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Hi,
I've just installed the Neuron Builder plugin on your site once again, can you please activate its license?
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
It is now done. Please check
But we still have problems with demo import. Pages are not imported correctly
Hi,
First I installed the Custom PHP Plugin to improve your site's PHP Settings, you can view it by going to Dashboard > Tools > Custom PHP Settings.
Then I imported the demo data by going to Dashboard > Neuron > Demo Importer and imported the demo data, and I set the Compact Post as the homepage by going to Dashboard > Settings > Reading > Homepage.
Feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Your theme is not working properly! I want my money back. You install the demo but everything is moved, I deleted it, I'm trying to reinstall it again and I can't install the demo again, what's the point?
Hi,
PHP Recommendations
If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Feel free to ask for anything you need.
Kind Regards