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  Public Ticket #3550927
El Plugin Neuron Builder da error
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  • virginiamorenor started the conversation

    He instalado el plugin Neuron Builder tras instalar el tema Ponte, pero por alguna razón WordPress me devuelve un mensaje con "No tienes permiso para acceder a esta página."

  • virginiamorenor replied

    Definitivamente mi API Token de Envato no funciona.

  •  933
    Neuron replied

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • virginiamorenor replied

    Sí, he seguido el mismo procedimiento pero el Envato API no se activa. ¿Podrían ayudarme?

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   virginiamorenor replied privately
  •  933
    Neuron replied

    Hi,

    Somehow, the latest version of the Neuron Builder plugin wasn't included in the package of the theme that you downloaded from ThemeForest, so I just updated the plugin to the latest version, and the license is activated now.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Ponte Theme.

    If you like our theme or the support, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards


  • virginiamorenor replied

    Ouch!! Muchísimas gracias! 

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes