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  Public Ticket #3543012
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  • Martin Čop started the conversation

    Dear Neuron staff.

    At Kotona theme (once activated) there are no themes on the demo importer except Kotona itself. Is that correct, since the website displays alot more?

    Thank you!

  •  933
    Neuron replied

    Hi Martin,

    All of the Kotona demo pages are grouped in the Main Demo that you'll see at Dashboard > Neuron > Demo Importer, so please import it and all of the demo pages will be imported.

    Feel free to ask for anything you need.

    Kind Regards


  • vessmailsi replied

    Hi.

    I do not understand, could you provide me with a screenshot of how it is supposed to look?

    It works on Kaon theme. After Kaon is activated, there are many themes to import, but at Kotona there's only Demo and I can't seem to find other themes.

  •  933
    Neuron replied

    Hi,

    As I said before, all of the Kotona demo pages are grouped in the "Kotona Demo" that you'll see at the Dashboard > Neuron > Demo Importer, so you need to import that to have all the pages imported on your site.

    - https://prnt.sc/gI8SZBP-07lA

    The Kaon theme is different from the Kotona theme, that's why they don't have the same demo importer

    Feel free to ask for anything you need.

    Kind Regards


  • vessmailsi replied

    Hi!

    That I understand, I don’t understand is how to apply certain themes/templates regarding the Kotona theme. Do you have some  kind of video how to import any of the themes? I’m sorry for misunderstanding.

  •  933
    Neuron replied

    Hi,

    Currently, there's not a specific video tutorial for the Kotona theme, the video tutorials that you'll see on YouTube are for the Neuron Builder plugin in general, so you can use the videos to see how the theme works.

    About the Kotona demo, I've just made a video for you, please take a look at it.

     https://watch.screencastify.com/v/zffBtYfkg7ZP0ispiiZD

    Feel free to ask for anything you need.

    Kind Regards


  • Martin Čop replied

    Hi! 

    Thank you for taking your time for this, but I understand how to import the theme.

    However, I do not understand how to gain access to these homepages in pictures and others.. (attachment)

    Attached files:  neuron 1.png

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    We would really love to help you solve the issues, but we saw that you requested a refund, do you still want to use the theme or not, if you have already decided not to use the Kotona theme, sure we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards