Okay
  Public Ticket #3525973
Cant import Ponte demo
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Comments

  • Summumprojects started the conversation

    1. We have had to modify the following lines because otherwise Wordpress gives an error:

    /ideatec.summumstudio.es/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php line 36

    PHP message: PHP Fatal error:  Uncaught ReflectionException: Method Neuron\Modules\ThemeBuilder\Documents\Section::get_site_editor_type() does not exist in /home/users/summumstudio-es/www/ideatec.summumstudio.es/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36

    2. there are more errors. For example:

    'PHP message: PHP Fatal error:  Uncaught Error: Non-static method Envato_Market_Admin::render_settings_theme_panel_partial() cannot be called statically in /home/users/summumstudio-es/www/ideatec.summumstudio.es/wp-content/themes/ponte/inc/wizard/class-wizard.php:806

    3. the importes always is loading. It never imports content. We try with other importer, but doest run.




  •  933
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • Summumprojects replied

    OK. Now th plugin is good but when I try import, keeps loading and never gets the data.

    In network, i see this two requets every time:

    https://ideatec.summumstudio.es/wp-admin/admin-ajax.php.
    {"status":"newAJAX","message":"Time for new AJAX request!: 27.259627103806"}

    https://ideatec.summumstudio.es/wp-admin/admin-ajax.php.
    {"wp-auth-check":true,"server_time":1700567111}

    The token has this permissions: View and search Envato sites, Download your purchased items, List purchases you've made

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Summumprojects replied privately
  •  933
    Neuron replied

    Hi,

    I've just managed to import the demo data, can you please take a look at your site now?

    Feel free to ask for anything you need.

    Kind Regards


  • Summumprojects replied

    Thank you. Is good. What was the problem?? 

  •  933
    Neuron replied

    Hi,

    I didn't really make any changes on your site, I just went to Dashboard > Neuron > Demo Importer and clicked on the Import Demo button, and the demo was imported.

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes