Okay
  Public Ticket #3521728
Fatal error
Closed

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  • gianni_tendina started the conversation

    After trying to activate the license it gave me the following error:

    Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home/customer/www/tadelakt.me/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36 Stack trace: #0 /home/customer/www/tadelakt.me/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod('get_site_editor...') #1 /home/customer/www/tadelakt.me/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(56): NeuronModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /home/customer/www/tadelakt.me/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): NeuronModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /home/customer/www/tadelakt.me/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by in /home/customer/www/tadelakt.me/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php on line 36

  •  933
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • gianni_tendina replied

    After updating the neuron plugin I cannot activate the license.

    "You do not have permission to access this page."
    Thank you

  •  933
    Neuron replied

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards