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  Public Ticket #3514737
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  • Yin Ping started the conversation

    I have just finished my first website but found a problem that I don't know how to solve.    There are three unexpected signs appeared on screen while I am scrolling up from the bottom .  These three signs would appeared on the mid way when I scroll up from the bottom.  Please see the attached photo to get what problem I met.

    Attached files:  unsolved problem.jpg

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • Yin Ping replied

    Why I am being ignored.  It has been two week.  I need support.  Please help.

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    We're sorry but we're not ignoring you, we'll try our best to help you solve the issues.

    Can you please create a user for me, so I can log into your site and check the issue, you can create a user for me with the following email: [email protected]

    Feel free to ask for anything you need.

    Kind Regards