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  Public Ticket #3507552
License Verification
Closed

Comments

  • MAXINEHARDCASTLE started the conversation
    October 25, 2023 at 3:40pm

    License Verification

    Enable the Neuron Builder License Verfication through Envato, the verification will unlock various features of the theme.

  •  933
    Neuron replied
    October 25, 2023 at 3:58pm

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • MAXINEHARDCASTLE replied
    October 25, 2023 at 4:59pm

    Hi, I don't have the option for Neuron in my control panel. It's not there even though I installed as directed

  •  933
    Neuron replied
    October 25, 2023 at 5:20pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   MAXINEHARDCASTLE replied privately
  •  933
    Neuron replied
    October 27, 2023 at 5:24am

    Hi,

    I saw that you didn't have the Neuron Builder plugin on your site, so I've just installed it by going to Appearance > Install Plugins, can you please try to activate the license now?

    - https://ibb.co/n3Y4Cnn

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards