Okay
  Public Ticket #3506061
Demo Import not working
Closed

Comments

  • Lizzie started the conversation

    Hello

    We have imported the demo content - however, it has a lot of issues in the design and does not look like the live theme example.

    Can you please help?

    Thank you!


  •  870
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Lizzie replied privately
  •  870
    Neuron replied

    Hi,

    It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.

    Feel free to ask for anything you need.

    Kind Regards


  • Lizzie replied

    hello

    That is fine to reset the site thank you! No need to save anything.

    thank you 

  •  870
    Neuron replied

    Hi Lizzie,

    Sorry for the late reply, I had to take yesterday off due to personal reasons.

    Can you please try to reset your site and tell me to re-import the demo data, as your host is preventing us from installing the one plugin we use for the WordPress reset?

    - https://ibb.co/KmxN9xN

    Feel free to ask for anything you need.

    Kind Regards