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  Public Ticket #3505586
Cant Upload Neuron Builder
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  • rafdigitalstudio started the conversation
    7681633903.png

    Critical Error when upload Neuron Builder, please help to check. 

    Enable the Neuron Builder License Verfication through Envato, the verification will unlock various features of the theme.

    I am using hostinger as my host please help to check

    Here's the error shows:

    Fatal error: Uncaught ReflectionException: Method Neuron\Modules\ThemeBuilder\Documents\Section::get_site_editor_type() does not exist in /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36 Stack trace: #0 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod() #1 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(56): Neuron\Modules\ThemeBuilder\Documents\Theme_Document::get_site_editor_type_bc() #2 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): Neuron\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url() #3 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): Elementor\Core\Common\Modules\Finder\Categories\Create->create_item_url_by_document_class() #4 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/base-category.php(93): Elementor\Core\Common\Modules\Finder\Categories\Create->get_category_items() #5 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/base/base-object.php(142): Elementor\Core\Common\Modules\Finder\Base_Category->get_init_settings() #6 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/base/base-object.php(40): Elementor\Core\Base\Base_Object->ensure_settings() #7 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php(111): Elementor\Core\Base\Base_Object->get_settings() #8 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/base/base-object.php(142): Elementor\Core\Common\Modules\Finder\Module->get_init_settings() #9 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/base/base-object.php(40): Elementor\Core\Base\Base_Object->ensure_settings() #10 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/base/app.php(59): Elementor\Core\Base\Base_Object->get_settings() #11 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/base/app.php(36): Elementor\Core\Base\App->get_components_config() #12 /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/elementor/core/common/app.php(155): Elementor\Core\Base\App->print_config() #13 /home/u230417024/domains/beyond-running.com/public_html/wp-includes/class-wp-hook.php(310): Elementor\Core\Common\App->register_scripts() #14 /home/u230417024/domains/beyond-running.com/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #15 /home/u230417024/domains/beyond-running.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #16 /home/u230417024/domains/beyond-running.com/public_html/wp-admin/admin-header.php(118): do_action() #17 /home/u230417024/domains/beyond-running.com/public_html/wp-admin/plugins.php(605): require_once('/home/u23041702...') #18 {main} thrown in /home/u230417024/domains/beyond-running.com/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php on line 36

  •  933
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • rafdigitalstudio replied

    Works like a charms! Thank you. On going importing demo, will let you know

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • rafdigitalstudio replied
    1585904608.png

    Please help, the demo keeps importing its been hours and not finish. here's the wordpress info, please check how to make the demo imported?

    1485750688.png
  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards