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  Public Ticket #3502646
Demo import issues
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  • Annie Cathignol started the conversation

    Hello,

    I cannot seem to install a demo and I do not see where are the different Shop demo I am supposed to chose from.

    Can you help me please?

    Best regards, 

    Annie Cathignol

  • Annie Cathignol replied

    Hello, 

    I confirm again my issue. I tried multiple times but cannot seem to see the demos.

    Best,

    Annie

    Attached files:  Capture d’écran 2023-10-20 à 07.38.11.png
      Capture d’écran 2023-10-20 à 07.40.37.png

  •  933
    Neuron replied

    Hi,

    After you install the Amartha demo, you need to make sure you've installed its required plugins, you can find the plugins by going to Dashboard > Appearance > Install Plugins.

    After you install the plugins, you can import the demo data by going to Dashboard > Appearance > Import Demo Data, and then all the demo pages will appear at Dashboard > Pages.

    For more, please check the theme documentation, you can find there anything you need to know about using the Amartha theme.

    - https://neuronthemes.com/documentation/amartha/

    Feel free to ask for anything you need.

    Kind Regards


  • Annie Cathignol replied

    Hi, 

    I do like said but my website is blank.And I have done like in the website you sent me just to be sure: 

    "The front page usually on demo import assigns itself, but that can be changed easily to any page you want at Settings > Reading > Front Page."

    Is there anything to be done there?

    Best,

    Annie

    Attached files:  Capture d’écran 2023-10-21 à 09.24.08.png
      Capture d’écran 2023-10-21 à 09.23.54.png

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Annie Cathignol replied privately
  •  933
    Neuron replied

    Hi Annie,

    I am very sorry for the late reply, we were not working on the weekend.

    I saw that you weren't running the latest version of the Neuron Core plugin, so I've just updated it to the latest version and now the issue is gone.

    Feel free to ask for anything you need.

    Kind Regards