Hi - I was just working on a blog post and I randomly got a fatal error message. I went to preview the blog post and the theme format that I was using has completely disappeared. Please advise on how to fix this asap as I'm really hoping to launch soon.
For reference, here is the email I received post error message:
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Neuron Builder.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information: WordPress version 6.3.2 Active theme: Otello Child (version 1.0.0) Current plugin: Neuron Builder (version 1.0.7.6) PHP version 8.1.23
I've just checked your site, and I found no errors that were caused by the Neuron Builder plugin, can you please be more specific about what actions you take on your site that you're facing these issues?
About the Single Post template, all the content you add inside the Single Post template, will be automatically added to all posts, you can add it for example the post title widget, featured image, author box, navigation, etc..., so then when you create a new post, it will add these automatically to it.
And if you want to add some content inside a post item, you should go to the Single Post template and make sure that you've included the Post Content widget into the template, it will allow you to also edit the posts with Elementor, so you can go to the posts, click on the Edit with Elementor button, and then the content you'll add there will be in the place where you've added the Post Content widget inside the Single Post template.
I am very sorry for the late reply, we were not working on the weekend.
We would really like to help you solve any issue you face using the theme and make it a perfect fit for your project, but if you have already decided not to use the Kaon, sure we'll accept a refund request, hope in the future our paths will cross again.
Hi, sorry for hijack ticket but, for quite a long time elementor has not loading on my page with Arkhitekton, I've tried different things like updating the theme 1.3.1, updating WordPress 6.3.2 etc. I've also changed the PHP version to 8.2 and increased the memory limit, but still, it's not working. When I disable NeuronCore I can edit some pages - elementor is working, but most of them disappear and appear again after enabling.
We've helped you resolve this issue by providing you with the latest version of the Neuron Core plugin via our email, so if you still need help with anything, please let us know.
Hi - I was just working on a blog post and I randomly got a fatal error message. I went to preview the blog post and the theme format that I was using has completely disappeared. Please advise on how to fix this asap as I'm really hoping to launch soon.
For reference, here is the email I received post error message:
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Neuron Builder.
First, visit your website (https://coreyonearth.com/) and check for any visible issues. Next, visit the page where the error was caught (https://coreyonearth.com/wp-admin/post.php?post=5438&action=elementor) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
https://coreyonearth.com/wp-login.php?action=enter_recovery_mode&rm_token=EW3oDYYvQcg3Oa7V4YvDEh&rm_key=ZeZhWVUsfU7G8TBfYEy45b
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.3.2
Active theme: Otello Child (version 1.0.0)
Current plugin: Neuron Builder (version 1.0.7.6)
PHP version 8.1.23
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I've just checked your site, and I found no errors that were caused by the Neuron Builder plugin, can you please be more specific about what actions you take on your site that you're facing these issues?
About the Single Post template, all the content you add inside the Single Post template, will be automatically added to all posts, you can add it for example the post title widget, featured image, author box, navigation, etc..., so then when you create a new post, it will add these automatically to it.
And if you want to add some content inside a post item, you should go to the Single Post template and make sure that you've included the Post Content widget into the template, it will allow you to also edit the posts with Elementor, so you can go to the posts, click on the Edit with Elementor button, and then the content you'll add there will be in the place where you've added the Post Content widget inside the Single Post template.
Hope I was clear and didn't mess it up for you.
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
We would really like to help you solve any issue you face using the theme and make it a perfect fit for your project, but if you have already decided not to use the Kaon, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards
Hi, sorry for hijack ticket but, for quite a long time elementor has not loading on my page with Arkhitekton, I've tried different things like updating the theme 1.3.1, updating WordPress 6.3.2 etc. I've also changed the PHP version to 8.2 and increased the memory limit, but still, it's not working. When I disable NeuronCore I can edit some pages - elementor is working, but most of them disappear and appear again after enabling.
Need help.
Hi @halapa,
We've helped you resolve this issue by providing you with the latest version of the Neuron Core plugin via our email, so if you still need help with anything, please let us know.
Feel free to ask for anything you need.
Kind Regards
That's right new version of Neuron Core 1.3.0 fixed the problem, thanks!
You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes