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  Public Ticket #3498323
issues portfolio settings masonry
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  • Bert Zum Vörde Sive Vörding started the conversation

    Hello,

    I am have a problem with the use of the portfolio widget. The problem is that if you choose for the option Masonry I will get a server 500 error when updating the template. And when you leave the template is get corrupted totally. Meaning you can't edited it anymore. If I choose the option grid the problem doesn't existed.

    what can be don to solve it. If really like to use the setting masonry because of the looks.

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    PHP Recommendations

    Memory Size: memory_limit = 256M
    Script execution time: max_execution_time = 400
    Number of input variables: max_input_vars = 4000
    

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
    php_value memory_limit 256M
    php_value upload_max_filesize 10M
    

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards


  • Bert Zum Vörde Sive Vörding replied

    Hello,

    these setting are already set. And sometimes even higher.

    If been fiddling around with the setting. Sometimes it wil set if you select specific setting like 2 collums 6 items. But when you set lik 10 items it stops working.

  • Bert Zum Vörde Sive Vörding replied

    Hello,

    at this moment I found out what the problem was. And that is if the placeholder  isn't selected the gallery will get broken. And you have to a just the amount until your reach number when the specific portfolio page isn't included.

  •  933
    Neuron replied

    Hi Bert,

    I'm very glad to know that you found where was the issue, we hope that you found also a temporary solution, as we'll be looking forward to fixing this issue, thank you for sharing it with us.

    Feel free to ask for anything you need.

    Kind Regards


  • Bert Zum Vörde Sive Vörding replied

    Hello,

    I have been trying to use the portfolio. But here is a significant bug in the portfolio if have one items that hasn't got a place holder the page wil crash and you wil have to revise. Is there a fix comping for this.

  •  933
    Neuron replied

    Hi Bert,

    I've just led this to the dev team, and they'll be up with something as soon as possible. I'll let you know about anything.

    Feel free to ask for anything you need.

    Kind Regards