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  Public Ticket #3493847
Error when installing neuron-builder plugin
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  • jderosa3 started the conversation

    When I install this plugin to activate the license of the theme. I was not able to login to my site and needed to de-active and remove it after accessing it from the recovery mode of wordpress.

    ERROR:


    This plugin failed to load properly and is paused during recovery mode.

    An error of type E_ERROR was caused in line 36 of the file /srv/www/wordpress/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php. Error message: Uncaught ReflectionException: Method NeuronModulesThemeBuilderDocumentsSection::get_site_editor_type() does not exist in /srv/www/wordpress/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36 Stack trace: #0 /srv/www/wordpress/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod() #1 /srv/www/wordpress/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(56): NeuronModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /srv/www/wordpress/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): NeuronModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /srv/www/wordpress/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by_document_class() #4 /srv/www/wordpress/wp-content/plugins/elementor/core/common/modules/finder/base-category.php(93): ElementorCoreCommonModulesFinderCategoriesCreate->get_category_items() #5 /srv/www/wordpress/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderBase_Category->get_init_settings() #6 /srv/www/wordpress/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #7 /srv/www/wordpress/wp-content/plugins/elementor/core/common/modules/finder/module.php(111): ElementorCoreBaseBase_Object->get_settings() #8 /srv/www/wordpress/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderModule->get_init_settings() #9 /srv/www/wordpress/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #10 /srv/www/wordpress/wp-content/plugins/elementor/core/base/app.php(59): ElementorCoreBaseBase_Object->get_settings() #11 /srv/www/wordpress/wp-content/plugins/elementor/core/base/app.php(36): ElementorCoreBaseApp->get_components_config() #12 /srv/www/wordpress/wp-content/plugins/elementor/core/common/app.php(155): ElementorCoreBaseApp->print_config() #13 /srv/www/wordpress/wp-includes/class-wp-hook.php(310): ElementorCoreCommonApp->register_scripts() #14 /srv/www/wordpress/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #15 /srv/www/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action() #16 /srv/www/wordpress/wp-admin/admin-header.php(118): do_action() #17 /srv/www/wordpress/wp-admin/index.php(137): require_once('...') #18 {main} thrown


    Attached files:  Screenshot 2023-10-07 at 5.50.07 PM.png

  • jderosa3 replied

    I fixed it by edited the plugin and then uplaoding it. I followed this advice here:

    https://stackoverflow.com/questions/73276652/fatal-error-uncaught-reflectionexception-method-get-site-editor-type-does-not

    You may need to update your plugin code. Just sharing advice. Thanks!

  •  871
    Neuron replied

    Hi,

    Very glad to know that you've managed to solve it, for sure we'll look forward to updating it, thanks for your feedback.

    Feel free to ask for anything you need.

    Kind Regards