Hello, I want to import some of the examples that appear in your template when I purchased it... First, I don't see any images of the examples, and then there is an error when importing. I normally i work with WordPress and templates and this is the first time that this has happened to me with a template that cost me €60...
We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.
Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.
Can I reset your site and re-import the demo data with the images included, after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and import it.
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Hello, I have changed everything except: Script execution time: max_execution_time = 400, it only leaves me up to 60. I have put the rest as you said. I still see the page without images and without the demo pages
I've just imported the demo data with images included, but when viewing your site, it says that there's a critical error in the website, can you please check your email for the error logs and attach the logs here, so we can take a look at it?
I have deactivated and activated some plugins and now some things are visible, but the elements do not appear correctly. Can you please give me a solution? I think it's not normal for these things to happen.
The Footer is made via widgets that you can edit by going to Dashboard > Appearance> Widgets, and the social media were added through a template that you can edit by going to Dashboard > Templates and searching for "Social Media".
The general Footer settings are at Dashboard > Appearance > Footer.
Hello, I want to import some of the examples that appear in your template when I purchased it... First, I don't see any images of the examples, and then there is an error when importing. I normally i work with WordPress and templates and this is the first time that this has happened to me with a template that cost me €60...
Attached files: Captura de pantalla 2023-10-04 115915.png
Captura de pantalla 2023-10-04 120015.png
Hi,
We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.
Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.
Feel free to ask for anything you need.
Kind Regards
Of course, as I mentioned, I'm not going to use those images, but it helps me when designing the website.
Hi,
Can I reset your site and re-import the demo data with the images included, after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and import it.
Feel free to ask for anything you need.
Kind Regards
yes, do what you need, thanks
Hi,
PHP Recommendations
If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Feel free to ask for anything you need.
Kind Regards
Hello, I have changed everything except: Script execution time: max_execution_time = 400, it only leaves me up to 60. I have put the rest as you said. I still see the page without images and without the demo pages
Hi,
I've just imported the demo data with images included, but when viewing your site, it says that there's a critical error in the website, can you please check your email for the error logs and attach the logs here, so we can take a look at it?
Feel free to ask for anything you need.
Kind Regards
There is no email about logfile on my email...
I have deactivated and activated some plugins and now some things are visible, but the elements do not appear correctly. Can you please give me a solution? I think it's not normal for these things to happen.
and another thing, when i try to edit some page with elementor, It keeps thinking and I can't edit the pages
Hi @JASPII,
I've just fixed the issue by installing a fresh copy of the Neuron Core plugin, can you please take a look at your site now?
Feel free to ask for anything you need.
Kind Regards
now its working. thanks
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
one more question, where can i edit the footer?
H,
The Footer is made via widgets that you can edit by going to Dashboard > Appearance> Widgets, and the social media were added through a template that you can edit by going to Dashboard > Templates and searching for "Social Media".
The general Footer settings are at Dashboard > Appearance > Footer.
Feel free to ask for anything you need.
Kind Regards
hi, its posible to make the line under the titles, white?
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Yes for sure, I've just changed it by adding the following code at Appearance > Customize > Additional CSS.
.m-nav-menu--horizontal ul li.menu-item > a::before { background-color: #fff !important; }Feel free to ask for anything you need.
Kind Regards