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  Public Ticket #3457137
Problem Activiting neuronbuilder plugin and importing the demo content
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  • Samir_Aly started the conversation

    I have a problem installing the theme , activiting neuronbuilder plugin and importing the demo content , kindly find below the error I got 

     ============= An error of type E_ERROR was caused in line 36 of the file /home/dmenta/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php. Error message: Uncaught ReflectionException: Method NeuronModulesThemeBuilderDocumentsSection::get_site_editor_type() does not exist in /home/dmenta/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36 Stack trace: #0 /home/dmenta/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod('get_site_editor...') #1 /home/dmenta/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(56): NeuronModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /home/dmenta/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): NeuronModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /home/dmenta/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by_document_class('Neuron\Modules\...') #4 /home/dmenta/public_html/wp-content/plugins/elementor/core/common/modules/finder/base-category.php(93): ElementorCoreCommonModulesFinderCategoriesCreate->get_category_items() #5 /home/dmenta/public_html/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderBase_Category->get_init_settings() #6 /home/dmenta/public_html/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #7 /home/dmenta/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php(111): ElementorCoreBaseBase_Object->get_settings() #8 /home/dmenta/public_html/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderModule->get_init_settings() #9 /home/dmenta/public_html/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #10 /home/dmenta/public_html/wp-content/plugins/elementor/core/base/app.php(59): ElementorCoreBaseBase_Object->get_settings() #11 /home/dmenta/public_html/wp-content/plugins/elementor/core/base/app.php(36): ElementorCoreBaseApp->get_components_config() #12 /home/dmenta/public_html/wp-content/plugins/elementor/core/common/app.php(155): ElementorCoreBaseApp->print_config() #13 /home/dmenta/public_html/wp-includes/class-wp-hook.php(310): ElementorCoreCommonApp->register_scripts('plugins.php') #14 /home/dmenta/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array) #15 /home/dmenta/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #16 /home/dmenta/public_html/wp-admin/admin-header.php(118): do_action('admin_enqueue_s...', 'plugins.php') #17 /home/dmenta/public_html/wp-admin/plugins.php(605): require_once('/home/dmenta/pu...') #18 {main}   thrown

  • Samir_Aly replied

    the neuro builder plugin is not existing in the theme built-in and it makes a conflict with the elementor plugin once I upload it from the files and there is a problem with the wizard it's not working right 

    Attached files:  no-verfication-field.png
      uncomplete-plugins.png

  • Samir_Aly replied
    Revolution Slider is not integarted in the theme as mentioned and I couldn't create any slider shown in the demo

  • Samir_Aly replied

    I see that the theme is not complete most of the mentioned features are not there , even after I got the updated builder from another ticket but still the demo is not complete , i'm trying hard to import and build the Main Home demo with its slider and data but it still not working well and I couldn't find the missed plugins , 

    PLEASE SEND ME AN UPDATED COMPLETE THEME VERSION
     [email protected]

  •  933
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • Samir_Aly replied

    I see that the theme is not complete most of the mentioned features are not there , even after I got the updated builder from another ticket but still the demo is not complete , i'm trying hard to import and build the Main Home demo with its slider and data but it still not working well and I couldn't find the missed plugins , 

    • Revolution Slider is not integarted in the theme as mentioned and I couldn't create any slider shown in the demo
    • WPML is not supported as well as you confirmed 
    • Many other features are missed in the theme and the editor


    PLEASE SEND ME AN UPDATED COMPLETE THEME VERSION  

    [email protected]

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Samir_Aly replied privately
  •  933
    Neuron replied

    Hi,

    Sorry for the late reply, it's the weekend and we're working only part-time.

    It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.

    Feel free to ask for anything you need.

    Kind Regards


  •   Samir_Aly replied privately
  •   Neuron replied privately
  • Samir_Aly replied

    Just check that all the theme elements are there and that the responsive view is working well.

    Thanks in advance 

  • Samir_Aly replied

    I see that the responsive problems are from the sliders style and it's not fixed yet

  •  933
    Neuron replied

    Hi,

    I've just fixed the demo importer, can you please take a look at it?

    Feel free to ask for anything you need.

    Kind Regards


  • Samir_Aly replied

    Thank you, I will check and get back to you if I got any further problems.

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • Samir_Aly replied

    I'm still facing a problem with the style of the dropdown menu in the responsive view, 

    and this page is missed in the template https://neuronthemes.com/minimo/portfolio/favourite-reflections/

    and the mouse pointer effect as well 

  •  933
    Neuron replied

    Hi Samir,

    1) I've just fixed that issue, please take a look at the mobile menu now.

    2) That portfolio item is included in the demo importer, I just found it on your site: https://fritill.me/portfolio/favourite-reflections/

    Feel free to ask for anything you need.

    Kind Regards