Okay
  Public Ticket #3454211
refund
Closed

Comments

  • Jako started the conversation
    September 8, 2023 at 10:11am

    Hello,


    I just purchased the theme. We need only the theme and not the support. Kindly refund 19.5 dollars back to our account.

    Attached files:  Screenshot 2023-09-08 at 12.10.19.png

  •  933
    Neuron replied
    September 10, 2023 at 12:13pm

    Hi Jako,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please contact the Envato team, because we can't refund the support, as it is required in the first purchase of the theme.

    Feel free to ask for anything you need.

    Kind Regards