New Problem now: Shortly after my ticket below, I have lost access to my Wordpress site due to "There has been a critical error on this website. Please check your site admin email inbox for instructions". I deleted active plugins from php-admin (yours is the only one I use) and I got my access back. After that I have tried to reinstall the plugin and it doesn't get done. During the installation process, I get to the License step (final step) I get the verification code from Envato, and when I press verify link, my Wordpress site fails and it gives me the above message. Bottom line, I can't use Neuron Plugin or my site will crash. Can you help?
I can't use certain elements since of yesterday. It asks me to upgrade. But I could use everything just the day before.
New Problem now: Shortly after my ticket below, I have lost access to my Wordpress site due to "There has been a critical error on this website. Please check your site admin email inbox for instructions". I deleted active plugins from php-admin (yours is the only one I use) and I got my access back. After that I have tried to reinstall the plugin and it doesn't get done. During the installation process, I get to the License step (final step) I get the verification code from Envato, and when I press verify link, my Wordpress site fails and it gives me the above message. Bottom line, I can't use Neuron Plugin or my site will crash. Can you help?
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards