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  Public Ticket #3448641
Theme doenst work
Closed

Comments

  • Peter started the conversation
    August 31, 2023 at 12:18pm

    Demo import doenst work or not compitabel with Elementor. Get a critical error after importing the demo. Ill try it many times and check everyting is updated an compitabel of requirements.

  •  869
    Neuron replied
    August 31, 2023 at 2:25pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Peter replied privately
  •   Neuron replied privately
  •   Peter replied privately
  • Peter replied
    September 1, 2023 at 12:38pm

    Anny updates?

  •  869
    Neuron replied
    September 1, 2023 at 9:08pm

    Hi Peter,

    I saw that you weren't running the latest version of the Neuron Core plugin, so I've just updated it to the latest version and now the issue is gone.

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • Peter replied
    September 2, 2023 at 6:42am

    That's weird, I had the last updated download from 20 augustus.

    Thank you for the support.

  •  869
    Neuron replied
    September 4, 2023 at 9:26am

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes