Hi,

Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

Feel free to ask for anything you need.

Kind Regards

Hi,

I am very sorry for the late reply, we were not working on the weekend.

Can you please check your email if any error logs were sent to it and attach them here, so we can take a look at the issue that the plugin is causing?

Feel free to ask for anything you need.

Kind Regards

Hi,

1. Check Compatibility: Ensure that the version of the Revolution Slider plugin you're trying to activate is compatible with your WordPress version. Sometimes, plugin updates or changes in WordPress core can lead to compatibility issues.
2. Update the Plugin: If you're using an outdated version of the Revolution Slider plugin, try updating it to the latest version. You can do this by downloading the latest version from the plugin's official website or using the built-in update feature in WordPress if the plugin is already installed.
3. Check PHP Version: Make sure that your server is running a compatible PHP version. Some plugins require specific PHP versions to function properly. Check the plugin's documentation for the recommended PHP version.
4. Check Error Logs: Check your server's error logs for more details about the fatal error. The error logs should provide more specific information about what went wrong. Look for any relevant error messages that can help you pinpoint the issue.
5. Deactivate Other Plugins: Sometimes, conflicts between plugins can lead to fatal errors. Try deactivating other plugins one by one and then attempt to activate Revolution Slider again. If the plugin activates successfully after deactivating a specific plugin, you've likely found the conflicting one.
6. Memory Limit: Some plugins, especially complex ones like sliders, might require more memory than what is allocated by default. You can try increasing the PHP memory limit by adding the following line to your wp-config.php file:

   define('WP_MEMORY_LIMIT', '256M');
   

7. Server Resources: Ensure that your server has enough resources (CPU, memory, etc.) to handle the plugin. If you're on a shared hosting plan, you might be limited in terms of resources.
8. Reinstall the Plugin: If none of the above steps work, you might need to uninstall and then reinstall the plugin. Sometimes, files can become corrupted during installation.

Feel free to ask for anything you need.

Kind Regards

Hi,

PHP Recommendations

Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

We're sorry, but this isn't something related to our theme but your site, as I tried to activate it using another theme on your site and it didn't work, you should check these settings of your site and then try to import the plugin, let me know how it goes.

Feel free to ask for anything you need.

Kind Regards