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  Public Ticket #3438576
Neuron critical error
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  • yann started the conversation

    neuron builder making critical error : 

    Une erreur de type E_ERROR a été causée dans la ligne 36 du fichier /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php. Message d’erreur : Uncaught ReflectionException: Method NeuronModulesThemeBuilderDocumentsSection::get_site_editor_type() does not exist in /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36 Stack trace: #0 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod('get_site_editor...') #1 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(56): NeuronModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): NeuronModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by_document_class('Neuron\Modules\...') #4 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/common/modules/finder/base-category.php(92): ElementorCoreCommonModulesFinderCategoriesCreate->get_category_items() #5 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderBase_Category->get_init_settings() #6 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #7 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/common/modules/finder/module.php(111): ElementorCoreBaseBase_Object->get_settings() #8 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/base/base-object.php(142): ElementorCoreCommonModulesFinderModule->get_init_settings() #9 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/base/base-object.php(40): ElementorCoreBaseBase_Object->ensure_settings() #10 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/base/app.php(59): ElementorCoreBaseBase_Object->get_settings() #11 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/base/app.php(36): ElementorCoreBaseApp->get_components_config() #12 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-content/plugins/elementor/core/common/app.php(155): ElementorCoreBaseApp->print_config() #13 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-includes/class-wp-hook.php(310): ElementorCoreCommonApp->register_scripts('index.php') #14 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array) #15 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #16 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-admin/admin-header.php(118): do_action('admin_enqueue_s...', 'index.php') #17 /home/clients/f0a32aae66eedf3f970d826d9722af2a/web/wp-admin/index.php(137): require_once('/home/clients/f...') #18 {main} thrown
    Impossible to update the plugin. Can you send me the last version 
    1.0.7.3 – 07/08/2023

  •  935
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards