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Okay
  Public Ticket #3431360
Refund
Closed

Comments

  • ometlinskii started the conversation
    August 7, 2023 at 10:38am

    I tried to use the link you sent me for refund but it returns the following messages: 

    You don't have any refundable purchases
    Could you please assist me with that?



    Thank you!

  •  983
    Neuron replied
    August 7, 2023 at 1:41pm

    Hi,

    If you have already decided not to use the Taranto theme, sure we'll accept a refund request, hope in the future our paths will cross again.

    - https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards


  • ometlinskii replied
    August 8, 2023 at 11:28am

    Please see the attached file.
    It tells me that there are no items for eligible for refund.

    Thank you!

  •  983
    Neuron replied
    August 11, 2023 at 9:03am

    Hi,

    It seems that the team has already accepted the refund.

    Kind Regards