Okay
  Public Ticket #3426564
Request a refund
Closed

Comments

  • ometlinskii started the conversation

    Hi, while the theme is great, we realized that it doesn't feet our visual need.
    We bought it just a few days ago. Is there any way that we can request a refund?


    Thank you!

  •  933
    Neuron replied

    Hi,

    If you have already decided not to use the Taranto theme, sure we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards


  • ometlinskii replied

    It says that i dont have any refundable purchases, so there is now option to claim a refund.

    Could you assist me with that please

  •  933
    Neuron replied

    Hi,

    It seems that the team has already accepted the refund.

    Kind Regards