Creemos que tenemos un error en la licencia del tema, ya que no nos deja editar ninguna página de las que contiene el tema, solo nos deja diseñar desde 0.
Me mandaron el siguiente correo:
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with your theme, Archzilla.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.2.2
Active theme: Archzilla (version 1.0.0)
Current plugin: (version )
PHP version 8.0.28
Error Details
=============
An error of type E_ERROR was caused in line 806 of the file /home/u936760229/domains/showyourmagic.es/public_html/wp-content/themes/archzilla/inc/wizard/class-wizard.php. Error message: Uncaught Error: Non-static method Envato_Market_Admin::render_settings_theme_panel_partial() cannot be called statically in /home/u936760229/domains/showyourmagic.es/public_html/wp-content/themes/archzilla/inc/wizard/class-wizard.php:806
It gives me quite an error when I go to edit some of the pages in elementor, it keeps loading and I get the warning to activate safe mode along with this link, apparently it's a bug in the theme.
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
I'm sorry but I've done what you said and I still have the same problem, it won't load. Is it possible that the theme is not usable? Is it possible to buy another theme if the problem persists?
I've just logged into your site and saw that you didn't have the latest version of the Neuron Builder plugin, please update it by going to Dashboard > Plugins > Neuron Builder.
I have already updated it but still nothing works. Please, I have a project to deliver and this is still not working, I need to know if there is any solution.
Hola,
Creemos que tenemos un error en la licencia del tema, ya que no nos deja editar ninguna página de las que contiene el tema, solo nos deja diseñar desde 0.
Me mandaron el siguiente correo:
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with your theme, Archzilla.
First, visit your website (https://showyourmagic.es/) and check for any visible issues. Next, visit the page where the error was caught (https://showyourmagic.es/wp-admin/themes.php?page=wizard&step=license) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
https://showyourmagic.es/wp-login.php?action=enter_recovery_mode&rm_token=T3QGFFvJqLp62YJHQMUkmV&rm_key=lxJWetcq1YNAEaRYExiA9e
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.2.2
Active theme: Archzilla (version 1.0.0)
Current plugin: (version )
PHP version 8.0.28
Error Details
=============
An error of type E_ERROR was caused in line 806 of the file /home/u936760229/domains/showyourmagic.es/public_html/wp-content/themes/archzilla/inc/wizard/class-wizard.php. Error message: Uncaught Error: Non-static method Envato_Market_Admin::render_settings_theme_panel_partial() cannot be called statically in /home/u936760229/domains/showyourmagic.es/public_html/wp-content/themes/archzilla/inc/wizard/class-wizard.php:806
Stack trace:
#0 /home/u936760229/domains/showyourmagic.es/public_html/wp-content/themes/archzilla/inc/wizard/class-wizard.php(436): Wizard->license()
#1 /home/u936760229/domains/showyourmagic.es/public_html/wp-content/themes/archzilla/inc/wizard/class-wizard.php(369): Wizard->body()
#2 /home/u936760229/domains/showyourmagic.es/public_html/wp-includes/class-wp-hook.php(306): Wizard->admin_page()
#3 /home/u936760229/domains/showyourmagic.es/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#4 /home/u936760229/domains/showyourmagic.es/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#5 /home/u936760229/domains/showyourmagic.es/public_html/wp-admin/admin.php(175): do_action()
#6 /home/u936760229/domains/showyourmagic.es/public_html/wp-admin/themes.php(10): require_once('/home/u93676022...')
#7 {main}
thrown
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi Ana,
I am very sorry for the late reply, we were not working on the weekend.
I've just checked your site and fixed the issues, I've also imported the Archzilla demo pages on your site, please take a look at it.
Feel free to ask for anything you need.
Kind Regards
Hi!
It gives me quite an error when I go to edit some of the pages in elementor, it keeps loading and I get the warning to activate safe mode along with this link, apparently it's a bug in the theme.
https://elementor.com/help/debugging-safe-mode/?utm_source=safe-mode&utm_medium=wp-dash&utm_campaign=learn
Thank you!
Hi,
PHP Recommendations
If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Feel free to ask for anything you need.
Kind Regards
Hi!
Is there no other solution than using PHP? I don't have access to make changes.
Thank you.
Hi Ana,
You can make the suggested PHP changes via the following plugin, so please take a look at it.
- https://wordpress.org/plugins/custom-php-settings/
Feel free to ask for anything you need.
Kind Regards
Hello!
After doing what you say, it is still very slow and forces me to activate safe mode.
How can I solve it?
We have to deliver a project in a short time and we have not been able to move forward with this for a long time.
Thank you,
Kind regards.
Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards
Hi!
I'm sorry but I've done what you said and I still have the same problem, it won't load. Is it possible that the theme is not usable? Is it possible to buy another theme if the problem persists?
Thank you,
Kind regards.
Hi ANA,
I've just logged into your site and saw that you didn't have the latest version of the Neuron Builder plugin, please update it by going to Dashboard > Plugins > Neuron Builder.
- https://prnt.sc/SOQMU_P0ZYyh
Feel free to ask for anything you need.
Kind Regards
Hello!
I have already updated it but still nothing works. Please, I have a project to deliver and this is still not working, I need to know if there is any solution.
Thank you.
Hi ANA,
Have you managed to solve it?
I've just checked your site and everything was running alright.
- https://watch.screencastify.com/v/1QLjAwmgoXLzbEBiHtVK
Feel free to ask for anything you need.
Kind Regards