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  Public Ticket #3416131
Problem installing theme: json_syntax
Closed

Comments

  • Mulbah started the conversation
    July 16, 2023 at 7:41pm

    Hi, when I try to install the theme, I get this error: "Problem installing theme: json_syntax" 

    I am not sure what is going on.

  •  867
    Neuron replied
    July 16, 2023 at 11:09pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Mulbah replied privately
  •   Mulbah replied privately
  • Mulbah replied
    July 17, 2023 at 1:53am

    I figured it out. I used the updated Neuron builder plugin and it worked.

  •  867
    Neuron replied
    July 17, 2023 at 1:55am

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes