Okay
  Public Ticket #3412880
Demo Content
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Comments

  • Sébastien Ouvrard started the conversation

    Hi There,
    just buy the theme for building up my new website.
    Just a question: are there no photos, pics or so in the Democontent?
    As I start the Demo Data Install none of those are shown.
    Thanks for your help
    Seb

  •  933
    Neuron replied

    Hi,

    We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.

    Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.

    Feel free to ask for anything you need.

    Kind Regards


  • Sébastien Ouvrard replied

    Hi There,
    Yes, this would be fine.
    I wil not use the photos. I have my own (I am photographer) 

    It is just easyer for me to understand the theme when the look ist like the demo.

    Where can I give you credentials? Which mailadress?

    Cheers
    Seb

  •  933
    Neuron replied

    Hi,

    Sorry for the late reply, it's the weekend and we're working only part-time,

    You can share it here, just make sure to click on private reply, or you can create a user for me via the following email: [email protected]

    Feel free to ask for anything you need.

    Kind Regards


  •   Sébastien Ouvrard replied privately
  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please give me the role as "administrator" as I'm only a "subscriber" on your site?

    Feel free to ask for anything you need.

    Kind Regards


  •   Sébastien Ouvrard replied privately
  •  933
    Neuron replied

    Hi Seb,

    I've just imported the demo data with images included in your site, can you please take a look at your site now?

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards


  •   Sébastien Ouvrard replied privately
  •   Neuron replied privately
  • Sébastien Ouvrard replied

    My User was gone...
    Ok, recreatedist.


    MERCI :-) 

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards, NeuronThemes


  •   Sébastien Ouvrard replied privately
  •   Sébastien Ouvrard replied privately
  •  933
    Neuron replied

    Hi,

    I've just activated the license and imported the demo data on your new site, please take a look at it.

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  •   Sébastien Ouvrard replied privately
  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need.

    I saw that you haven't activated the license of the Neuron Builder plugin, so I avticated it by going to Dashboard > Neuron > License, and then I imported the demo data.

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards, NeuronThemes


  •   Sébastien Ouvrard replied privately
  •   Sébastien Ouvrard replied privately
  •  933
    Neuron replied

    Hi Sebastien,

    Sorry for the late reply, I was on holiday, and the other support agents couldn't cover my tickets.

    1) When you move your site, you can just remove the license from the one you have and add it to the other site and it will work.

    2) I've just fixed that issue, so now you have the Elementor Pro activated and the header is the same as it was before.

    Feel free to ask for anything you need.

    Kind Regards


  •   Sébastien Ouvrard replied privately
  •  933
    Neuron replied

    Hi,

    Can you please attach a screenshot of the issue with the portfolio images, as I can't fully understand you?

    About the other two issues, I've just fixed them.

    Feel free to ask for anything you need.

    Kind Regards


  •   Sébastien Ouvrard replied privately
  •   Sébastien Ouvrard replied privately
  •  933
    Neuron replied

    Hi Sébastien,

    1) I'm seeing that you've already managed to add the images on the portfolio items, do you still need help with this?

    https://prnt.sc/tF_NorWeKvho

    2) I've just fixed the menu issue, can you please take a look at it?

    Feel free to ask for anything you need.

    Kind Regards