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  Public Ticket #3406684
Import Template & Lisence
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Comments

  • galanisparis started the conversation
    July 4, 2023 at 12:54pm

    Im Trying to import the theme and is not working. Im trying to import the Neuron-builder plugin and is not working. Im asking. What is working?

    First i'm importing the Theme (theme.zip). Im going to the third step that is for license and nothing is happening. 

    After i'm trying to import the Neuron Builder to put there the License like the video that you showing but wen im activating the plugin is crushing and showing this: (There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about troubleshooting WordPress.)

    So, what i have to do to make it work? Im sure that is your problem and you have to fix it please. 

    Im waiting for you response.

    thanks.  

  •   galanisparis replied privately
  •  871
    Neuron replied
    July 4, 2023 at 11:49pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   galanisparis replied privately
  •   galanisparis replied privately
  •  871
    Neuron replied
    July 5, 2023 at 9:23pm

    Hi,

    I've just installed the Archzilla theme and the Neuron Builder & Elementor plugins on your site, can you please activate the license now by going to Dashboard > Neuron > License?

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • galanisparis replied
    July 6, 2023 at 9:28am

    Thanks a lot for your help. 
     

  •  871
    Neuron replied
    July 6, 2023 at 9:33am

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards, NeuronThemes