I already made demo import etc but honestly, I purchase this theme to be easier to install but it's very dissapoiting. I already spent lots of time to to say money in try to achieve the FullScreen Home + Full screen header in single post.
We're so sorry for your experience with our theme, we would be very glad to help you to make it easier for you.
I would suggest you take a look at the following article on how to use the single post template, it will help you to achieve the same one as the Fullscreen Header.
Import Demo do not works. I saw some beautiful demos like Fullscreen Home and single posts. without this I won't be able to use this theme :(
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Any update? At this moment my website is useless :(
Hi,
I am very sorry for the late reply, we were not working on the weekend.
The wp-admin is not working, do you mind taking a look at it?
You can create a user for me using the following email: [email protected]
Feel free to ask for anything you need.
Kind Regards
hello. done. By mistake in delete cache etc I clear all info including my blog. :(
Hi,
I saw that you were missing the Neuron Builder and Elementor plugins, so I've just installed them.
Can you please take a look at the following video tutorial on how to activate the Neuron license?
Video tutorial.
After you activate the license, you can import the demo data by going to Dashboard > Neuron > Demo Importer.
Feel free to ask for anything you need.
Kind Regards
Hello,
I already made demo import etc but honestly, I purchase this theme to be easier to install but it's very dissapoiting.
I already spent lots of time to to say money in try to achieve the FullScreen Home + Full screen header in single post.
I'm really disappointed :(
Hi,
We're so sorry for your experience with our theme, we would be very glad to help you to make it easier for you.
I would suggest you take a look at the following article on how to use the single post template, it will help you to achieve the same one as the Fullscreen Header.
- https://docs.neuronthemes.com/article/150-single-post
Feel free to ask for anything you need.
Kind Regards
I just give up. it's possible get refund?
Hi,
If you have already decided not to use the Travelosophy theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards