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  Public Ticket #3401858
Neuron activatio
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  • vetakonfeta started the conversation

    Hello! I've just purchased the theme and while the activation and installation I have two questions:

    1. I can't activate the Neuron. I've installed it, and generated the API token (even twice) with all the required permissions, but when I click "Save changes" n the Neuron activation page - nothing happens, even with no errors or something, and it's still not activated. 

    2. I've installed the theme and the child theme from the installation files, and I found out that now I have 3 themes in the settings, not even two. Which one is allowed to be deleted? Why the child theme has another name? 

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  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   vetakonfeta replied privately
  •   Neuron replied privately