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  Public Ticket #3399807
Installation
Closed

Comments

  • Margaux started the conversation
    June 24, 2023 at 10:01am

    Hi 
    I'm trying to install the theme, but the plugins don't seem to appear when I follow the instructions. It says they have been installed, but I don't have the Neuro builder. Same for the License step, it appears complete but I didn't generate any API personal Tolken like the video. Can you help?

  • Margaux replied
    June 24, 2023 at 9:58pm

    Hi 
    I managed to install the Neuro Builder manually, looking at the instructions you gave to other users. I am still missing the Slider Revolution plugin. Could you tell me how to find it? Also, I've noticed I don't have a template library in the Neuro builder. Is this normal? Or is it because I don't have a premium Elementor account?

    Thanks for your help

  •  1,001
    Neuron replied
    June 25, 2023 at 10:47am

    Hi,

    Sorry for the late reply, it's the weekend and we're only working part-time.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Margaux replied privately
  •  1,001
    Neuron replied
    June 26, 2023 at 9:46pm

    Hi,

    As the Otivar theme doesn't have any Slider Revolution templates, I had to install the plugin manually on your site, so I've just done it.

    About the Neuron Library, please check the following article on how to use it.

    - https://docs.neuronthemes.com/article/137-getting-started-with-library

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes