Okay
  Public Ticket #3396954
demo slider
Closed

Comments

  • boxbrandingmarketing started the conversation

    hello i cant find the slider in your files. Please send me asap the demo slider because i must show the website to my customer. Thank you

  •   boxbrandingmarketing replied privately
  •   Neuron replied privately
  • boxbrandingmarketing replied

    sorry but i deleted the database because i am trying to solve the problem. i make you a user to get in and make the import with the same password

  • boxbrandingmarketing replied

    you are ready please check it please

  •   boxbrandingmarketing replied privately
  •   boxbrandingmarketing replied privately
  • boxbrandingmarketing replied

    i bought another lisence to try but no i cant install the theme plugin what happened? i will lose my job. Please fix it. i bought 2 lisences.

  •  933
    Neuron replied

    Hi,

    I'm working on your site right now, I'll let you know when I'm done.

    Kind Regards


  •  933
    Neuron replied

    I've just fixed the license and imported the demo data, please take a look at your site now.

    Kind Regards


  • boxbrandingmarketing replied

    i check it you fixed slider and single portfolio right? please can you send me the files of the sliders to have them because i bought another licence and i will need them. And tell me what was the problem to make the correct settings to the other licence. Thank you

  • boxbrandingmarketing replied

    the portfolio doesnt work please fix it too :(

  • boxbrandingmarketing replied

    please send me the single project House of Mountain Birds i need it to move on. What happened?

  •  933
    Neuron replied

    Hi,

    You can find the slider revolution templates at Dashboard > Slider Revolution, and from there you can edit them.

    About the single portfolio, I'm seeing that you've deleted them, do you want me to re-import the portfolio items?

    Video tutorial about portfolio template.

    Feel free to ask for anything you need.

    Kind Regards


  • boxbrandingmarketing replied

    yes yes.... i deleted them because i need only the House of Mountain Birds single portfolio. But fix it and then i see what i will do. Because now anything is working.

  •  933
    Neuron replied

    I just added it, please take a look at it.

    - https://314.boxadvertising.gr/portfolio/spaces-of-calm/


  •  933
    Neuron replied

    I've just added that template to the following: https://314.boxadvertising.gr/portfolio/portfolio-12/

    Please check it.


  • boxbrandingmarketing replied

    thank you vey much. I did everything. its ok. one question. Please check the homepage in the mobile. I see the same problem in your demo also. When you open the popup menu you cant close it. In the other pages works fine. But in the homepage not. Check it please and tell me.

  •  933
    Neuron replied

    Hi,

    Thanks for reporting it, we've just fixed it on your site and in the theme demo as well.

    If you like our theme or our support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  •   boxbrandingmarketing replied privately
  • boxbrandingmarketing replied

    i cant activate the neuron plugin. Why is that? i made the same setttings as made yesterday.

  • boxbrandingmarketing replied

    please check it because its important. And please after you fix it tell me the problem for the future.

  • boxbrandingmarketing replied

    where are you?

  • boxbrandingmarketing replied

    i clone the other site and made it. But i didnt know the problem. If i need to setup youe theme again what i will do. Please tell me the problem and what steps i must do to setup the theme. and your plugin.

  •  933
    Neuron replied

    Hi,

    The wp-admin is not working, do you mind please take a look at it, so I can check the issue?

    Feel free to ask for anything you need.

    Kind Regards


  • boxbrandingmarketing replied

    please read the reply i sent you yesterday night. I clone the 314 subdomain that you had fixed and i made it. But if i try to setup your theme from the beginning i cant. I cant activate the neuron plugin. There is a problem. Now you cant see something because i told you i clone the other subdomain and i did it. What is the problem of this? can you help me for the next time? 

  •  933
    Neuron replied

    Hi,

    Sorry for the late reply, it's the weekend and we're working only part-time.

    Please, when you first add the token on the field, click on the Save Changes button, then click at the top on the Activate Neuron Builder button and the license will be activated.

    - https://prnt.sc/JM-CRZUEoD9s

    Feel free to ask for anything you need.

    Kind Regards