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  Public Ticket #3362454
Mobile disable revolution slider
Closed

Comments

  • Mark Feenstra started the conversation

    Hi! I would like too disable the revolution slider for mobile for performance. The problem is I cant seem to save the setting to disable it for mobile. It is not saving the setting. When I refresh the page its back off. Please help me out!

    Btw; I see the theme is using an old version of plugins (for example revolution slider).

    Let me know!

    Thanks in advance.

    Attached files:  Screenshot 2023-05-04 at 08.54.07.png

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • Mark Feenstra replied

    Hi!

    Its weird, i have multiple licences of your theme since i use it for more then 1 website.

    for the new website: https://mystrengthpt.nl/ it is working, and saving the setting
    for a current website: https://personalgym.nl/ it is not working and not saving the setting.

    Do you really need a admin? For security reasons i would rather not share this.

    Greetings,

    Mark

  • Mark Feenstra replied

    Found the issue, the revolution slider version of personalgym.nl is outdated. Can you send me a new version please?

    Let me know asap. 

    Thanks in advance

  • Mark Feenstra replied

    Please get back to me!

    Thanks!

  •  933
    Neuron replied

    Hi Mark,

    I am very sorry for the late reply, we were not working on the weekend.

    I've attached the latest version of the Slider Revolution plugin, please check it.

    https://we.tl/t-caBnZ06xsR

    Feel free to ask for anything you need.

    Kind Regards


  • Mark Feenstra replied

    No worries,

    Thanks allot!!

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • Mark Feenstra replied

    Thanks, this ticket can be closed since its solved. I have 2 other tickets that are open and havent gotten an reply in 2 weeks. An update would be nice!

  •  933
    Neuron replied

    Hi Mark,

    I'm so sorry for that, somehow the tickets were marked as solved, we've just responded to them.

    Feel free to ask for anything you need.

    Kind Regards