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  Public Ticket #3356685
Side Header Not Showing
Closed

Comments

  • Mulbah started the conversation

    Hi,

    There was a side header that would show up on the desktop and tablet version of the front page (home page) only (screenshot attached) but now it is not showing up. All of the other headers show up. 

    I think the side header was a default in the theme but now I am not seeing it. How can I fix this?

    Best regards,

    Joel

    Attached files:  Screenshot 2023-04-21 at 4.37.58 PM_150.png

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • Mulbah replied

    Hi,

    Here is the login for the Wordpress website:

    Email: [email protected]

    Password: LetsMakeItBloom2023!

    Best regards,

    Joel

  • Mulbah replied

    Hi, is there an update on this? Our clients are visiting the site and the web experience is not great.

  •  933
    Neuron replied

    Hi,

    I apologize for the delayed response to your message. My team and I have just returned from a holiday, and we are working diligently to get caught up on all outstanding matters. Thank you for your patience during this time.

    I've already fixed the issue, can you please take a look at your site now?

    Feel free to ask for anything you need.

    Kind Regards